Privacy policy

This policy describes how the seller identified in our Terms of Sale (“we,” “us”) handles information when you visit https://quoteforge.venturesailab.com/ or buy a QuoteForge product. Questions: quoteforge@venturesailab.com.

Who we are

QuoteForge is a line of downloadable contractor templates. The seller’s legal name and address are in our Terms of Sale. Payments are processed by Stripe, Inc. and its affiliates (“Stripe”).

Information we collect

This website does not require an account and does not use advertising or analytics cookies. If your browser sends ordinary technical data (IP address, user agent, pages requested) to our host, that data may appear in server logs used to operate and secure the site.

When you buy a product, checkout takes place on Stripe. Stripe collects the payment information needed to process the charge (for example, card or other payment-method details, name, email address, billing address, and purchase amount). We may receive your name, email address, and order details from Stripe so we can deliver the files, answer support questions, and issue refunds. We do not receive or store your full card number.

If you email us, we will have the address and the content of that message, and any files you attach.

How we use information

• To complete your purchase and deliver the digital files
• To respond to support, upgrade, and refund requests
• To keep records required for accounting and tax purposes
• To protect against fraud or abuse

We do not sell your personal information, and we do not use it to send marketing emails unless you have asked us to.

Sharing

We share information with Stripe to process payments and with the hosting provider that serves this site, only as needed to operate the service. We may also share information if required by law or to protect our legal rights. Stripe’s use of information is described in Stripe’s own privacy policy.

Retention

We keep order and support records for as long as needed to provide support, honor refunds, and meet bookkeeping and legal obligations, then delete or anonymize them when they are no longer needed.

Your choices

You can email quoteforge@venturesailab.com to ask what information we have about your order, to correct it, or to request deletion, subject to records we must keep. If you are a California resident, you may also have rights under the CCPA/CPRA to know, delete, or correct personal information and to opt out of sale or sharing — we do not sell or share personal information as those terms are defined in that law.

Children

QuoteForge products are sold for business use. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy. The date at the top will change when we do. The current version will always be posted at this URL.

Contact

QuoteForge
quoteforge@venturesailab.com
The seller’s legal name and address are in our Terms of Sale.